UTILITY DEBT COLLECTION. Our experience in the Utility sector has developed around tracing and collecting debts but also the identification and resolution of periods of supply and responsibility for consumption. We currently service six of the largest Utility companies in the UK. Our debt negotiators are skilled in all types of Gas, Electricity and Water payment tariffs, metering options & measured/unmeasured consumption issues. We invest much time in staff training for this sector and the regulatory issues and restrictions in force. We are currently the top performing debt collection agency for a number of our Utility clients - let us show you how with a free trial for all new Utility clients. Prospective Clients with larger volumes of bad debts requiring recovery should CLICK HERE and we will forward you more details and our bulk pricing tariff. In addition to undertaking recovery of defaulted Utility accounts we provide billing support and customer service operations to the Utility sector. All UK based, our Contact Centres utilise the latest in telephony with sophisticated call routing and decision based processing to ensure we answer and effectively process all calls. Many of our clients are asking us to provide operations that resolve billing queries identified as a result of a customer changing gas or electricity suppliers. All of our people search and tracing activities are undertaken in full compliance with the relevant legislation and we are full members of the Credit Services Association. Additionally, we hold a comprehensive Data Protection Registration and are Licensed under the Consumer Credit Act by the Office of Fair Trading