Whenever you have cause to
maintain some or all of your customer relationship
by telephone and mail, voicentre has the people,
facilities and expertise to help. not only can we
introduce new levels of efficiency, we can also
reduce the costs you are presently incurring when
managing these tasks yourselves.
Voicentre provides a cost effective way for you to outsource either all or some of your inbound customer calls. From occasional sales enquiries to full customer service inbound responses, we have the experience and capability to help. our UK based Call Centres utilise the latest technology complete with comprehensive back up and support.
Overflow services. Many businesses need some overflow call assistance at some point. 1st Locate offer short or long term solutions. We can assist with very detailed Call Handling strategies or simple diverts as per client requirements. Our telephony and supporting call routing software enables all calls to be answered and actioned efficiently. Not only will you be pleasantly surprised by our pricing policy, you will find we are highly adaptable and able to offer immediate system, processing and telephony solutions.
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* Sales responses lines* Ecommerce response
lines* Brochure request lines* Overflow call handling
* Media
response lines* Message handling
* Technical support helplines
Above are just a few of the tasks our
clients entrust us to perform on their behalf.
- clients are also able to outsource
complex tasks such as credit control, billing
management and payment processing
Voicentre also provide an in-house print and fulfilment function including warehouse despatch & receipt.
Need a billing, customer service, call centre or collections system? We are the developers of - Actius Agent
